The general terms and conditions governing the purchase relations between the users of this website, hereinafter referred to as “you” and the company “DIMITRAKI A I.K.E.
” , hereinafter referred to as “we”, a company located at 11th October 43, Kozani, P.O. Box 50132, Greece. These terms and conditions are intended to protect the rights of the customer as well as to protect the rights of happynuts.gr.

Availability of goods
We may not be able to deliver certain products in some regions and the selection of products available for sale may vary from country to country. Please select the correct delivery country or log in when you start shopping to avoid any confusion.

We reserve the right to cancel your order in the event that :

  • We have insufficient stock of the products you have ordered.
  • We do not deliver in your area.
  • One or more of the products you ordered was listed at the wrong price due to a typographical error or an error in the pricing information from us and our suppliers.

Once we proceed to cancel your order, we will inform you by email and credit your account with the amount of the order as soon as possible, up to 30 days after your order.

The happynuts.gr pays special attention when entering information on the website about the characteristics of the products. However, it does not guarantee that the description of the products is accurate, complete, fully up-to-date and infallible.

The prices listed on our website are in euros and include VAT. The total cost of an order will be displayed upon completion.

Service
We are at your disposal for any questions you have about our products, it is legitimate to contact us to guide you accordingly. We stay true to our principles, with the customer being our priority.

Orders within/outside the European Union
Orders outside the European Union may be subject to additional taxes and duties in the country of import. These taxes are the responsibility of the customer.

As happynuts.gr we reserve the right to modify prices at our discretion for any product before your order is placed and completed.

Payment methods
happynuts.gr offers you the following payment methods:

  1. Cash on delivery
  2. Deposit in a bank
  3. Payment by card (through the National Bank’s interface.)

Shipping
The products are shipped as soon as possible by courier for Greece. If the shipping cost exceeds the minimum cost of your order, we will inform you of the additional cost before sending the order.

In addition, you can choose Box Now for shipping the products.

For abroad all shipments are carried out by Greek postal services (ELTA)

Order cancellation – Handling of complaints
Our customers can cancel their orders and return the goods at any time within 14 working days after delivery.
If you are not satisfied with your product and wish to return it, you must contact happynuts.gr in writing within 14 days of the date of delivery by email to [email protected]. Telephone cancellations are not accepted.

In case you cancel your order, you must return the received products and we will credit you the amount of the order. You must return the product, its packaging and everything else that comes with the product must be intact and returned with it.
We inform you that happynuts.gr is not responsible in case of loss or damage of the product during the return transport.
If the product arrives damaged, you should contact us.
The report of a damaged product must be submitted within 7 days from the date of shipment.
In case of incorrect shipping, please contact us before returning the product to arrange for a replacement.
Delivery of incorrect products must be reported within 7 days from the date of shipment.

User Account
To be able to make a purchase through our online store happynuts.gr, you will need to either create an account that includes your name and password, or complete your order as a visitor without creating an account. You are fully responsible for keeping your information secure, yet you agree to notify us immediately in the event of illegal use of the account or a breach of your password. You may be held liable for any loss we or any other user of our site may suffer as a result of your own failure to keep your account details secure.

*You may not use anyone’s identity, password or account in general unless you have the consent of the owner.

Ασφάλεια πλοήγησης & συναλλαγών
Το happynuts.gr χρησιμοποιεί τεχνολογία και μέτρα ασφάλειας, κανόνες καθώς και άλλες διαδικασίες για να προστατέψει τα προσωπικά δεδομένα σας από οποιαδήποτε μη εξουσιοδοτημένη πρόσβαση, λανθασμένη χρήση, γνωστοποίηση, απώλεια ή καταστροφή. Για να διασφαλίσει την εμπιστευτικότητα των δεδομένων σας, το happynuts.gr χρησιμοποιεί επίσης firewalls (προγράμματα απαγόρευσης εισόδου) και προγράμματα προστασίας. Είναι, παρόλα αυτά δική σας ευθύνη να διασφαλίσετε ότι ο ηλεκτρονικός υπολογιστής που χρησιμοποιείτε είναι επαρκώς ασφαλής και προστατεύεται κατά επικίνδυνου λογισμικού, όπως Trojan, ιών κλπ. Πρέπει να γνωρίζετε ότι χωρίς επαρκή μέτρα ασφάλειας (π.χ. ασφαλή ρύθμιση του browser σας, ενημερωμένο λογισμικό για ιούς, αποτελεσματικό firewall, μη χρήση λογισμικού από αμφίβολες πηγές, κλπ.) υπάρχει ο κίνδυνος τα δεδομένα καθώς και οι κωδικοί που χρησιμοποιείτε για να προστατέψετε την πρόσβαση στα δεδομένα σας, να γνωστοποιηθούν σε μη εξουσιοδοτημένα

Personal data
All delivery times are estimates only and are given in days. Products will be delivered to the address you provide at the time of your order. Delivery will be carried out as soon as possible and after checking this, within 30 days of your order.
Please note that orders delivered outside the European Union or outside the European Economic Area may be subject to additional taxes and duties in the importing country. These taxes and duties are your responsibility.

You acknowledge and agree that you are bound by our policy regarding the protection of your data. By using our website you acknowledge and agree that internet transactions are never completely private or secure.

The above terms and conditions apply only to this website.
The happynuts.gr does not guarantee that the online store, servers or emails sent by happynuts.gr do not contain viruses or other harmful elements. The happynuts.gr shall not be liable for any form of damage of any kind that can be realized by the use of the online store including, but not limited to, direct, indirect, accidental, incidental and consequential.

The happynuts.gr reserves the right to make any changes to the online store, its commercial policy and terms of use at any time it deems necessary.

In the event of a dispute that we cannot resolve initially, it will be resolved in the competent courts.